Cancellation Policy: We require cancelations to be made 3 days prior to the rental or lesson date for a full refund. If cancelations are made within 3 days of rental date we will refund 50% of the rental fee. No refunds will be made if you decide to cancel day of the rental date, unless it's a weather related issue, in this case we will offer a rain check or full refund.
Weather related cancellations: We reserve the right to determine if the weather will prohibit activity. High winds and dangerous weather conditions are not safe for water related activities and are reason for a refund. Light rain and cloudy conditions are acceptable for paddling and are not a reason for refund.